Bank loses $25,000 check



Posted on April 14, 2011 at 5:29 PM

Rick Frisk has a need for speed.

"It's fun, it's exciting, it's adrenaline," he said.

But this former pro motorcycle racer, turned small business owner, is running pretty hot right now over a big check his bank lost.

"They've ran it through their clearinghouse, they've gone through everything and it's gone, so I'm the one that's out."

See, Rick took a cashier's check for $25,000 from Chase Bank and deposited it at Bank of America. He even has a receipt, but the bank manager called him later.

"Telling me on the phone that this is not their fault, they've looked everywhere. 'Things like this don't happen, don't know what to tell you. You're going to have to put a stop payment on it.'"

A stop payment on a cashier's check of that amount is $500. Then there were the expenses Rick had paid thinking the cashier's check would be accepted quickly. Through no fault of his own, Rick's traded rubber tires on his bike for rubber checks.

"They already have an NSF fee on that account. Why would they charge an account that's already upside down because of their actions?"

The wait to get that money back, if at all, is 90 days.

"Anything I put into the account is going to be taken away until the $25,000 is caught up," said Rick. "Who do you think has more money? Bank of America or me? $25,000 is a lot of money."

Seriously revved up, Rick gets a hold of me and I contacted Bank of America, who then threw everything into reverse.

"We have credited the account, reversed the related overdraft fees, reimbursed him for a transaction related expense he incurred, and provided an additional $150 credit to his account to make it right," the bank said in a statement.

"Two days, it's all over, money back in my account, huge apologies all the way up the tree," Rick said.

This happened almost two years ago to a lady in Issaquah at a different branch. Bank of America also fixed that pretty quick. In both cases, they never told us if they found the check. At least it got taken care of.