OLYMPIA — State regulators have fined Puget Sound Energy $250,000 for violating a 2010 order requiring the utility to review and correct specific customer accounts.
The Washington Utilities and Transportation Commission last week approved a multiparty settlement of a complaint filed a year ago that alleged 515 violations of the 2010 order.
PSE spokeswoman Dorothy Bracken tells the Peninsula Daily News the company accepts the terms of the settlement agreement and will pay the $250,000 fine. She says the money will come from PSE owners and not from customers.
The commission penalized the company $104,300 in October 2010 for improperly handling accounts of customers, including many low-income customers, disconnected for nonpayment.
Bellevue-based PSE serves more than 1 million electric customers and about 785,000 natural gas customers, mostly in Western Washington.