More 'glitches' in Washington health marketplace

More 'glitches' in Washington health marketplace

More 'glitches' in Washington health marketplace

Print
Email
|

by Associated Press

NWCN.com

Posted on May 12, 2014 at 8:20 AM

Updated Monday, May 12 at 8:20 AM

SEATTLE -- New glitches in Washington's health insurance marketplace are causing problems for some new insurance customers.

The Seattle Times reports about a hundred people have called to say they paid their premiums but have been told my insurance companies or their doctors they don't have insurance.

The CEO of the Washington Health Benefit Exchange says they are victims of system defects and data issues.

Richard Onizuka says those defects have been messing up invoices and payment systems.

Some people were billed incorrectly. In other cases, people paid their bills and the money never made it to their insurance companies.

He says the problems affect fewer than 5 percent of the 164,000 people who bought private insurance plans through Washington Healthplanfinder.

Print
Email
|