Dave and Amanda Richmond trusted Kirkland's Mortgage Relief Servicing Group to modify their mortgage. They paid $2,400 and got nothing but a foreclosure notice in the mail.
"I don't know what to do. This wouldn't have happened if we wouldn't have taken their advice," said Amanda.
Here's the problem, neither Mortgage Relief Servicing Group, nor it's owner Kris Quigley, are licensed by the state to provide loan modifications.
Deb Bortner from the Department of Financial Institutions took notice of our investigation and quickly filed this temporary cease and desist that says to Quigley.
In our investigation we also discovered that Quigley also charged up front fees that exceeded the limit set by the state.
"Under the law, you can charge $750 up front. Then you have to tell consumers what you are going to do for them and how much they are going to be charged after that time," said Bortner.
Remember the Richmond's paid $2,400 to Quigley. The state's next move is to comb through Quigley's records.
"If we find out he charged customers the same amount we've seen so far, we will order him to pay those people their money back," said Bortner. She adds that Quigley is cooperating with investigators.