911 service restored after outages throughout Northwest

911 service restored after outages throughout Northwest

911 service restored after outages throughout Northwest

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by Northwest Cable News

Associated Press

Posted on April 10, 2014 at 7:08 AM

Updated Thursday, Apr 10 at 7:51 AM

VANCOUVER -- Emergency 911 service was down in most of the state of Washington Thursday morning.

A spokeswoman for CenturyLink, Kerry Zimmer, says the problem began about 1:30 a.m. Thursday at Sheridan, Ore., and Oregon was affected for several hours. The service was restored about 6:40 a.m. in Washington state.

She said the outage affected 911 dispatch centers throughout the state of Washington.

Anna Pendergrass, head of the Clark Regional Emergency Services, said she was told that a network card in the system was faulty. When CenturyLink went to replace it, the system crashed.

She said there have been outages in the past but none this long. She said she would be asking state officials later Thursday why no backup system kicked into place.

In case you still can't get through to 911, call business these lines for emergency calls:

  • Benton County: 509-628-0333
  • Chelan County: 509-663-9911
  • Clallam County: 360-4174970
  • Clark County: 360-696-4461
  • Cowlitz County: 360-577-3098
  • Douglas County: 509-663-9911
  • Grays Harbor County: 360-533-7880
  • East King County (Bellevue area) : 425-577-5656
  • King County Sheriff: 206-296-3311
  • Lewis County: 360-740-1105
  • Mason County: 360-427-7761
  • North Pacific County: 360-875-9397
  • North Snohomish County: 425-407-3970
  • Okanogan County: 509-422-7232
  • Pierce County Sheriff: 253-798-4722
  • Pierce Couty Fire/Medic: 253-581-5217
  • Seattle: 206-583-2111
  • South Snohomish County: 425-775-4545
  • Skagit County: 360-336-3131
  • South King County (Kent area): 253-852-2121
  • Spokane County: 509-456-2233
  • Stevens Count: 509-684-2555
  • Tacoma: 253-627-0151
  • Thurston County: 360-704-2740
  • South Pacific County: 360-642-9397
  • Whatcom County: 360-676-6911

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