Crystal Ballroom offers refunds after cracked beam shuts down concert

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by KGW Staff and Associated Press

NWCN.com

Posted on April 14, 2014 at 11:42 AM

PORTLAND -- Police helped evacuate about 1,500 concertgoers Sunday night after security officers saw a crack in a support beam at McMenamin's Crystal Ballroom in Portland.

Police say officers helped control the crowd, blocking adjacent streets after they spilled into the streets from the upstairs section of the building.

The venue offered refunds for ticketholders, and issued a statement Monday morning:

Crystal Ballroom staff spotted the cracked beam during last night’s second performance of rapper Schoolboy Q and we proactively decided to evacuate the premises in order to safely assess the situation. While there may well have been nothing to worry about, our number one priority is the public’s safety. Structural engineers and city inspectors are coming to the building to ensure that everything is as it should be and we want to assure audiences that we’re taking every precaution.

McMenamin's spokeswoman Jessica Lyness said staff members were working to ensure that the remaining concerts on the event calendar this week go on as planned.

Anyone wanting a refund was asked to forward the ticket confirmation email to support@cascadetickets.com. Ticketholders who used secondary outlets were asked to contact those outlets directly.

This YouTube video shows Schoolboy Q announcing the show's cancellation. There is some adult language.

Schoolboy Q performed at the sold-out show and he tweeted that they cracked the second floor. 

 Were you at the concert? Contact us newsdesk@kgw.com.

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